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 We
hate it too:
We hate the fact that we have to stop new customer sign-ups from
time to time to clear out inactive accounts.
Unlike other hosting companies we do not allow 1,000 sites to
sign up on a server that only has a 20 GB Hard-Drive and
hope our customers do not use all of the 250 MB for their site
and e-mail..
When an account is created and a site is added. We allocated the
space needed for that domain regardless if it is used or not.
Doing this helps us during the planning of new server clusters.
So what happens?
Sadly many individuals take advantage of our free hosting offer.
We get nearly 2,000 new customer sign ups a week. Nearly 500 of
them are fraudulent where individuals create hosting spaces for
nositename.com, nositename2.com and so on. This sites are not
registered or pointing to us. The individuals are simply using
it to host 0-Day Appz, Pr0N, and Warez a clear violation of our
Terms of Service. Not only are they taking up space away from
individuals that would use the service but they are generating unnecessary
traffic to us.
Why do you let it happen?
The steps used to create the account and the site are automated.
Since we do not force customer to register or transfer their
domains to us we provide a grace period before our system
informs us of a possible violation. Many customers will sign up
for our service and then update their DNS information or even
register their domain through another provider. But, the people
who violate the service do not do that. They simply create an
account and upload the files and link to those files.
So what happens when sign up is down?
When the sign up is down we manually start removing inactive
accounts and re-allocate the empty space.
Will this cause my site to go down?
No, not at all. What we are doing is only account related. You
will not experience any downtime and we wont move your sites to
other servers.
How can I help?
Unfortunately their is nothing you can do as a customer. The only way you can assist us in preventing
this is if you know the individuals doing it and advise them to
stop.
I keep hearing about a set-up fee?
The 3.00 Hosting plan will never have a set up fee. We have been
talking about having a set up fee to discourage people from
abusing the service. We do not want to start forcing customers
to register their domains or transfer their domains to us just
to get the free monthly hosting. Please feel free to e-mail us
at info@ihostfree.com and
tell us what you think about a 1.00 dollar set up to get the
free monthly hosting. You can also join our Forums and talk
about it.
The Set up fee will
only affect new customers not existing customers.
I love your service I want to sign up for the 3.00 dollar
hosting?
Sign up here for the 3.00 Dollar Hosting
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